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FailSafe®

Flexibility to fight fraud

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FRAUD DETECTION

Evaluate fraud risk using multiple identity and security layers, including behavioral indicators and phone hijacking detection.

Fight Fraud With
Multiple Layers

FailSafe takes a multi-layered approach to fighting fraud, identifying abnormal patterns of behavior to help protect you from account takeover and man-in-the-middle attacks.

  • Phone ownership verification
  • Velocity and behavioral insights
  • Real-time device and telco signals

Accelerate Customer Onboarding

FailSafe works with Protected Prefill to boost pull-through rates while identifying fraud risk.

  • Requires only limited input to drive application volume
  • Includes identity verification and authentication
  • Offers a simple, low friction experience to reduce abandonment
Learn More About Protected Prefill

Attributes Designed To Predict Fraud

FailSafe data can be used in a variety of scenarios:

  • Ingest raw attributes for internal routing and modeling
  • Align transaction risk, data elements, and cost
  • Leverage attributes by connecting directly to Innovis via API or through a 3rd party platform
  • Pair with FailSafe Multi-Factor Authentication (MFA)

Detect Man-In-The-Middle Attacks

Use multiple MFA methods to keep fraudsters guessing and strike a balance between risk and customer experience. All three methods are device and carrier agnostic, fortified with FailSafe checks, and built with customized messaging capabilities.

  • One-Time Passcode (OTP)
  • One-Time Link (OTL)
  • Dynamic 2-Way SMS

Explore the unique benefits of each FailSafe MFA method

  • Understand the distinct advantages of each
  • Learn common use cases for implementation
  • Discover what all three methods have in common
Download Infographic Now

Rapid Identity Assessments

Identity Index generates a numeric output (0-99) and reason codes related to a consumer's identity set, including a confidence band for ease of handling.

  • Efficiently take advantage of Innovis intelligence
  • Identify discrepancies and potential fraud concerns
  • Create custom configuration to include only the checks you want to enable
  • Reduce analysis and data handling time

Watch How It Works

Fight Fraud Now

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FailSafe Success Stories

Reading time: 5 mins

FailSafe helps two major banks increase call center verification and authentication rates.

“Since implementing FailSafe in our call center the authentication pass rates are over 90%, that's just fantastic, we couldn't be more pleased.”

READ MORE

Reading time: 5 mins

FailSafe helps a top-three auto lender increase efficiency.

“FailSafe saved my team 28 hours during the first three days alone.”

READ MORE

Reading time: 3 mins

FailSafe has multiple layers designed to detect abnormal patterns of behavior.

See how FailSafe uses device characteristics and velocity indicators to detect fraud.

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